If you cannot check IMEI or Model of Xiaomi device, for now you can use Lock Code (FSN) to check them.
How to get your Xiaomi Lock Code (FSN) from your device?
1. Press 7 times on padlock.
2. Lock Code (FSN) will be display on your Xiaomi Device Screen.
And just place that Lock Code (FSN) order here and wait 1-30 minutes then you will get full device information
Sample:
"FSN: D2944L****
Product ID: 25499
Product Name: Redmi Note 8 Neptune Blue 4GB RAM 64GB ROM
IMEI: 865666*********
IMEI2: 865666*********
SN: 25499/60N70****
Delivery Time / Outbond Time: 2020-01-10 10:32:38
Activation Time: 2020-05-02 12:22:01
Sale: br
Activation Region: BR
MI Activation Lock: ON
Device Status: Lost
Phone number: +559*******63
Email: da*********[email protected]****.com
Message: Oi! ****************************